Please call us immediately at (888) 988-6680 if it's between the hours of 10-5 PST, or otherwise send us an email with the form below. Please understand that we're a small company and there are only a few of us here manning the phones. So if you receive an answering machine we do want to speak with you, it's just that we're busy helping another customer. Please leave a message and we'll call you back as quickly as we can.
We'll do our best to help, but when you place an order our immediate priority is to get it in the mail as quickly as possible. Even if you only placed your order less than an hour ago, we may have already shipped your order out. Nevertheless, we'll do our best to help you with your change in order!
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We answer all email inquiries within one business day. If you do not hear from us within one day, please remember to check your spam filter to make sure it hasn't snatched our reply.